Use Keyword Reviews to Answer Customer Objections

Every product has objections — reasons shoppers hesitate before buying. "Does this run true to size?" "Is the material actually durable?" "How long does shipping take?" Your reviews already contain answers to these questions. The problem is that shoppers have to scroll through dozens of reviews to find the one that addresses their specific concern. Most will not bother.

Keyword review sections solve this by surfacing reviews that mention specific topics. A shopper worried about sizing can tap the "sizing" keyword and instantly see every review that discusses fit. Someone concerned about durability can filter for "quality" or "lasted." This turns your reviews from a passive wall of text into an interactive objection-handling tool.

Eevy AI's keyword review section automatically identifies the most commonly mentioned topics across your reviews and creates filterable keyword tags. You do not need to manually tag anything — the system analyzes review content and surfaces the terms that matter most to your shoppers. Common keywords include sizing, shipping speed, product quality, color accuracy, and customer service.

The impact is significant because you are letting existing customers answer the questions that prospective customers have. It is the most credible form of objection handling possible — real people with real experiences addressing real concerns.