Switch from Trustpilot to Eevy AI
Trustpilot is great for brand reputation — Eevy AI is built to make reviews convert on your Shopify store.
Why Switch from Trustpilot?
Trustpilot is primarily a company review platform focused on brand trust and reputation. Their Shopify integration adds TrustBoxes that display your Trustpilot rating and reviews. While the Trustpilot badge carries brand recognition, the Shopify widgets are generic iframes with minimal customization and no product-level optimization.
Eevy AI is purpose-built for Shopify product pages. Instead of embedding a third-party trust badge, Eevy AI creates native review sections that are genetically optimized for your specific store. The layouts evolve based on your customers' behavior, testing different arrangements to maximize add-to-cart rates. Many stores keep Trustpilot for brand reputation while using Eevy AI for on-site conversion optimization.
Migration Steps
Export reviews from Trustpilot
Log into Trustpilot Business. Go to Get Reviews > Product Reviews or Service Reviews and export as CSV. Note: Trustpilot owns the review data and may restrict exports on some plans. Contact support if the export option is not visible.
Map service reviews to products
If you primarily have service/company reviews rather than product reviews, decide which reviews are relevant for product pages. Not all Trustpilot reviews will map cleanly to specific products.
Install Eevy AI
Install Eevy AI from the Shopify App Store.
Import applicable reviews
Upload your Trustpilot CSV in Eevy AI under Settings > Import Reviews. Product reviews map directly; service reviews can be imported as general testimonials.
Remove Trustpilot TrustBoxes
In your theme editor, remove any Trustpilot TrustBox widgets. Also remove the Trustpilot script tag from your theme.liquid or layout files.
Add Eevy AI sections
Place Eevy AI app blocks on product pages. The genetic algorithm begins generating and testing layout variations.
Evaluate Trustpilot subscription
Decide whether to keep Trustpilot for brand reputation (company page, Google Seller Ratings) while using Eevy AI for on-site product review optimization, or cancel entirely.
What You Keep
- Review text and star ratings
- Reviewer information
- Product-level reviews (where available)
- Review dates
What Improves
- Generic TrustBox iframes replaced by native Shopify review sections
- Static badge displays replaced by AI-optimized review layouts
- Company-focused reviews supplemented by product-level optimization
- Third-party widget replaced by genetic algorithm tested layouts
Frequently Asked Questions
Other Migration Guides
Related reading for switching from Trustpilot
How to Enable Eevy Add-ons
Enable Eevy Add-ons to display star ratings, review counts, and social proof widgets anywhere on your Shopify store.
GuideConnecting Klaviyo Reviews to Eevy AI
Paste a Klaviyo private API key, backfill your existing review history, and have new Klaviyo reviews keep flowing into Eevy automatically.
How-toHow to Use Reviews in Email Marketing Campaigns
Learn how to embed customer reviews in your email marketing to boost click-through rates, build trust, and drive repeat purchases from your Shopify store.
How-toHow to Set Up a Review Rewards Program
Create an incentive program that motivates customers to leave reviews on your Shopify store. Increase review volume by 3-5x with the right reward structure.
ArticleTrustpilot vs Yotpo (2026): Brand vs Product Reviews
Yotpo vs Trustpilot compared: company-level trust vs on-page product reviews, real pricing, and which your Shopify store actually needs in 2026.
ArticleTrustpilot vs Judge.me: Company Reviews or Product Reviews? (2026)
Trustpilot vs Judge.me compared: company-level brand trust and Google seller ratings vs affordable Shopify product reviews. Pricing, use cases, and which your store needs.
TipOffer Discounts for Photo Reviews
Photo reviews convert 3x better than text-only. A small discount incentive for photo submissions delivers massive ROI for your Shopify store.
TipShould You Use a Review Carousel or Grid?
Carousels work great for few reviews and mobile. Grids shine with many reviews on desktop. Learn which format fits your store and let Eevy AI test both.
ProblemReview Widget Slowing Site
Your review app is slowing down your Shopify store. Switch to Eevy AI for lightweight, edge-cached review sections that load in under 200ms.
ProblemLow Add-to-Cart Rate
Your Shopify store has a low add-to-cart rate? Learn how optimizing review section layouts with AI-driven A/B testing can increase conversions by up to 35%.
GlossaryAverage Rating
Average rating is the arithmetic mean of all star values across a product's or store's reviews, typically displayed to one decimal place (e.g. 4.7) and shown alongside the review count as the headline social-proof number.
GlossaryBrand Advocacy
Brand advocacy is when satisfied customers voluntarily promote a brand through word-of-mouth, reviews, social media sharing, and referrals — without being paid or formally incentivized to do so.
Ready to migrate from Trustpilot?
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