Features

Connecting Your Review Collection Pipeline

8 min read

The more reviews you have, the more useful Eevy's summaries, curation, and layout experiments become. You do not need to rebuild a collection flow that already works to get that value. Keep review requests, templates, incentives, forms, and moderation in your existing platform.

Eevy can sync reviews automatically from Klaviyo Reviews, Judge.me, Okendo, and Yotpo. For Loox and other providers, use a CSV export. This guide shows how to connect the collection pipeline to Eevy without creating duplicate customer emails.

Choose Live Sync or CSV Import

Live sync: Klaviyo Reviews, Judge.me, Okendo, and Yotpo can be connected directly. Eevy imports the review history and keeps checking for new content. CSV import: Loox and other providers can export reviews for upload into Eevy. CSV is also useful when you want a controlled one-time migration.

Keep One Owner for Review Requests

Leave post-purchase emails enabled in your current collection platform. It should remain the single owner of timing, templates, incentives, forms, and follow-ups. Eevy consumes the resulting review content and does not need a second request flow. This avoids duplicate messages and preserves the response-rate history your team already understands.

Connect Klaviyo Reviews, Judge.me, Okendo, or Yotpo

In Eevy, open Settings → Integrations or choose Add your reviews → Connect a review platform during setup. Select your provider and follow the credential or authorization steps. Eevy starts with a historical import, matches reviews to Shopify products, and then keeps the source in sync. Check the status row for saved, skipped, and last-synced details.

Import Loox and Other Providers

Export your reviews as CSV from Loox or your current provider, then choose Add your reviews → Upload a CSV in Eevy. Common column names are detected automatically; the mapping step lets you confirm product handles, ratings, review text, customer details, approval status, and media fields before import. Keep Loox active for collection and upload a fresh export when you want to refresh Eevy.

Prevent Duplicate Storefront Widgets

Your collection provider can stay installed while Eevy renders the optimized review experience. Disable the old provider's product-page theme block before publishing an Eevy section so shoppers do not see two review widgets. Collection emails and any off-site workflows can remain enabled.

Verify the Content Flow

Spot-check several products after the initial sync or import. Confirm ratings, text, names, media, and product matches. A skipped count usually means the source review could not be matched to a Shopify product. Fix the product handle or mapping, then resync or re-import. Once the content looks right, publish an Eevy section and let the optimization engine test what to show and how to show it.

Wrapping Up

Your collection platform and Eevy have different jobs. Keep the proven post-purchase workflow where it is, route the resulting reviews into Eevy, and let Eevy optimize the storefront display. For the broader strategy, see our Complete Social Proof Strategy guide.

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