Automated Review Collection
More reviews means more social proof and better optimization. Eevy sends post-purchase emails automatically, collects reviews with photos and videos, and feeds everything into your optimization pipeline.
What this page covers
Practical use, setup flow, and conversion upside
Best for
Stores that want more than static review widgets
Connected resources
Related features, guides, and implementation articles
What this feature helps you do
Remove manual guesswork
This feature exists to replace static configuration decisions with something measurable and easier to improve over time.
Improve storefront performance
The page below explains where the feature affects conversion, shopper trust, and the amount of usable review content on site.
Connect to the rest of Eevy AI
Features work as a system. Implementation guides, related features, and articles below show how this one fits into a broader optimization loop.
How Automated Review Collection Works
Most stores rely on customers voluntarily leaving reviews — which means under 2% of buyers ever do. Without a system in place, you are leaving social proof on the table.
Eevy automates the entire process. After a customer receives their order, they get a review request email — fully branded with your logo, colors, and copy. The form supports star ratings, text reviews, and photo or video uploads. If they don't respond, a follow-up reminder goes out automatically. You can even offer discount codes that unlock when a customer submits a review or uploads a photo, incentivizing richer, more visual feedback.
Everything you collect feeds directly into Eevy's optimization engine. More reviews mean richer AI summaries, more content for the genetic algorithm to test, and stronger social proof across every section on your store.
Outcome
Collect significantly more reviews
Automated emails consistently outperform passive collection. Most stores see a major increase in monthly reviews within the first month of turning on automated requests.
Outcome
Incentivize photos and videos
Configure discount codes that unlock when customers submit a review or upload a photo. Richer reviews with visuals are more persuasive and give you content for UGC sections like video carousels and story bubbles.
Outcome
Fully customizable emails and forms
Customize everything — subject lines, body copy, branding, colors, logos, and form fields. Your review request emails look like they come from your brand, not a third-party app.
How It Works
Customer receives their order
When Shopify marks an order as fulfilled, Eevy schedules a review request email. You configure the delay — typically 7-14 days, giving customers time to actually use the product.
Branded review request goes out
The customer receives your fully branded email with a direct link to the review form. They can leave a star rating, text review, and upload photos or videos — all mobile-optimized.
Follow-ups and incentives
No response? A follow-up reminder goes out automatically. You can also configure discount codes that unlock on review submission or photo upload to encourage richer feedback.
Reviews go live automatically
Submitted reviews appear in your dashboard. Approved reviews are immediately available across all your sections, AI summaries update, and the genetic algorithm starts testing with the new content.
Key Benefits
Collect significantly more reviews
Automated emails consistently outperform passive collection. Most stores see a major increase in monthly reviews within the first month of turning on automated requests.
Incentivize photos and videos
Configure discount codes that unlock when customers submit a review or upload a photo. Richer reviews with visuals are more persuasive and give you content for UGC sections like video carousels and story bubbles.
Fully customizable emails and forms
Customize everything — subject lines, body copy, branding, colors, logos, and form fields. Your review request emails look like they come from your brand, not a third-party app.
Feeds the optimization flywheel
Every review collected is more data for the genetic algorithm, richer content for AI summaries, and additional social proof for your sections. Collection and optimization work together.
Evaluating tools
How this compares to dedicated review apps
See how Eevy AI stacks up against the closest alternatives on this capability.
Related Features
Related Guides
Setting Up Automated Review Collection
Configure email timing, templates, photo/video requests, and follow-ups.
Seasonal Optimization with Eevy AI
How the algorithm adapts to Black Friday, holidays, and seasonal shifts.
Connecting Klaviyo Reviews to Eevy AI
Paste a Klaviyo private API key, backfill your existing review history, and have new Klaviyo reviews keep flowing into Eevy automatically.
Frequently Asked Questions
Ready to let AI optimize your review layouts?
Install Eevy AI, import your reviews, and let the genetic algorithm find the layouts that convert best for your store.
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